Journal of Applied Mathematics and Stochastic Analysis
Volume 16 (2003), Issue 4, Pages 327-347
doi:10.1155/S1048953303000261
    
    
    Multi-threshold control of the BMAP/SM/1/K queue with group services
    
    1Belarussian State University, Department of Applied Mathematics and Computer Science, Minsk , Belarus
2Kettering University, Department of Industrial and Manufacturing Engineering and Business, Flint, MI, USA
    
    
    
    Received 1 March 2002; Revised 1 March 2003
    	
    
       
    Copyright © 2003 Alexander N. Dudin and Srinivas R. Chakravarthy. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
     
    
    
   
 
Abstract
We consider a finite capacity queue in which arrivals occur according to a batch Markovian arrival process (BMAP). The customers are served in groups of varying sizes. The services are governed by a controlled semi-Markovian process according to a multithreshold strategy. We perform the steady-state analysis of this model by computing (a) the queue length distributions at departure and arbitrary epochs, (b) the Laplace-Stieltjes transform of the sojourn time distribution of an admitted customer, and (c) some selected system performance measures. An optimization problem of interest is presented and some numerical examples are illustrated.